I have written a previous article about the cast members at Disney. Now it is time to focus on the people who make your hotel room your home.
Mousekeeping is the term WDW uses for its housekeeping staff. These people work very hard every day to make sure you come back from the park to a clean room full of surprises. They are happy to leave extra towels, coffee, or shampoo if you ask. They set up the kids toys in a fun way to make coming back to the room magical. The mousekeeping staff deserves a tip and is allowed to take it. One way to make your mornings go more smoothly is to put your tips for each day into an envelope before you leave for your trip. Make enough envelopes for each day of your trip and write your little housekeeping thank you note on them. Continue reading →
I had a friend ask me why I like vacationing at Disney (and I wasn’t allowed to answer making the kids happy)! After some thought, I said that I would continue to go to WDW until I found another vacation destination that gave me the same level of customer service as Disney. I definitely surprised him with my answer and I think I even surprised myself. Continue reading →